Commercial Agreement
Last updated: July 14, 2026 · Applies to Pro and Enterprise plans
1. Scope
This Commercial Agreement ("Agreement") governs your purchase of paid subscription services from Ajath, Inc. ("Ajath"). It supplements our Terms of Service and takes precedence in the event of a conflict for commercial customers.
2. License Grant
Subject to payment of applicable fees, Ajath grants you a non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the subscription term, subject to the usage limits of your selected plan.
3. Fees and Payment
Subscription fees are due in advance. Annual plans are discounted and billed yearly. You authorize Ajath to charge your payment method on file for all applicable fees. All amounts are in USD unless otherwise agreed. Taxes are your responsibility.
4. Service Level Agreement
For Pro and Enterprise customers, Ajath targets 99.9% monthly uptime. In the event we fail to meet this SLA in any calendar month, eligible customers may request service credits. Details are outlined in our SLA addendum available upon request.
5. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information disclosed during the commercial relationship. This obligation survives for 3 years after disclosure. Enterprise customers may request a separate NDA.
6. Renewals and Cancellation
Subscriptions renew automatically at the end of each billing period unless cancelled at least 30 days before renewal (annual) or at any time (monthly). No refunds are issued for unused periods except as required by law.
7. Enterprise Procurement
Enterprise customers requiring custom contracts, purchase orders, invoicing, or security review processes should contact sales@ajath.us. Custom MSA terms are available for qualified organizations.